2. Data controller
The data controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states, as well as other data protection provisions, is:
GST Grinder GmbH
3. Types of processed data
– Key contact information ( e.g. names, addresses, email, phone).
– Content data (e.g. text entries, photographs, videos).
– Usage data (e.g. web sites visited, interest in content, access times).
– Meta/communication data (e.g., device information, IP addresses).
4. Categories of data subjects
Visitors and users of the online service (hereinafter we also refer to the subjects as ‘Users’).
5. Purpose of data processing
– Providing the service, its functions and content.
– Replying to contact requests and communication with users.
– Security measures.
– Reach measurement/marketing
6. Terminology used
‘Personal data’ means any information relating to an identified or identifiable natural person (hereinafter ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
‘Processing’ means any action or set of actions performed with or without the aid of automated means in relation to personal data. This is a very broad term that encompasses virtually all data handling.
‘Data controller’ means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing personal data.
7. Relevant legal foundations
8. Cooperation with processors and third parties
If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this shall only be done on the basis of a legal permission (e.g. if a transfer of the data to third parties, such as to payment service providers, is necessary for the performance of the contract pursuant to Art. 6 (1) lit. b GDPR), if you have consented, if a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we commission third parties with the processing of data on the basis of a so-called “data processing contract”, this will be done on the basis of Art. 28 of the GDPR.
9. Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of using third-party services or disclosing or transferring data to third parties, this only takes place if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or if it is based on our legitimate interests. Subject to legal or contractual permissions, we only process or allow the processing of data in a third country if the special requirements of Art. 44 et seq. of the GDPR are met. I.e. processing is carried out, for example, on the basis of special guarantees, such as the officially recognised attestation of a data protection level corresponding to that of the EU (e.g. for the USA by the Privacy Shield) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).
10. Rights of the data subjects
You have the right to request confirmation as to whether data in question is being processed and to be informed about this data and to receive further information and copies of the data in accordance with Art. 15 GDPR.
In accordance with Art. 16 GDPR, you have the right to request that data concerning you be completed or that inaccurate data concerning you be corrected.
In accordance with Art. 17 GDPR, you have the right to demand that the data in question be deleted without delay or, alternatively, to demand that the processing of the data be restricted in accordance with Art. 18 GDPR. In accordance with Article 20 of the GDPR, you have the right to obtain the data concerning you and that you have made available to us, and to request that they be transferred to other controllers.
In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the competent supervisory authority.
11. Right of withdrawal
You have the right to revoke your consent in accordance with Art. 7 para. 3 GDPR with effect for the future.
12. Right of objection
In accordance with Art. 21 GDPR, you may at any time object to the future processing of data relating to you. In particular, this objection can be made against processing for the purpose of direct marketing.
13. Cookies and the right to object to direct advertising
“Cookies” are small files that are stored on the user’s computer. Various information can be stored in cookies. The primary purpose of a cookie is to store information about a user (or the device on which the cookie is stored) during or after his or her visit to an online service. Temporary cookies, or ‘session cookies’ or ‘transient cookies’, are cookies that are deleted after the user leaves an online service and closes his or her browser. For instance, such a cookie can store the contents of a shopping basket in an online shop or a login jam. ‘Permanent’ or ‘persistent’ cookies are those that remain stored even after the browser is closed. For example, the login status can be saved if users visit them after several days. Likewise, such a cookie may also store the user’s interests, which are then used for reach measurement or marketing purposes. ‘Third-party cookies’ are cookies that are offered by providers other than by the data controller who operates the online service (otherwise, if they are only the data controller’s cookies, they are referred to as ‘first-party cookies’)..
Should users not wish cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the browser’s system settings. The exclusion of cookies might lead to limited functionality of this online service.
14. Deletion of data
According to legal requirements in Austria, storage is carried out in particular for 7 years pursuant to § 132 para. 1 of the Federal Fiscal Code (BAO) (accounting records, vouchers/invoices, accounts, receipts, business papers, statement of income and expenditure, etc.), for 22 years in connection with real property and for 10 years for records in connection with electronically provided services, telecommunications, radio and television services provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.
15. Business-related processing
In addition we process
– Contract data (e.g., subject matter of the contract, term, customer category)
– Payment data (e.g., bank details, payment history)
of our customers, interested parties and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.
We use hosting services to provide the following services: Infrastructure and platform services, computing capacity, memory capacity and database services, security services as well as technical maintenance services, which we use for the purpose of operating this online service.
In this context we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors of this online service on the basis of our legitimate interests in an efficient and secure provision of this online service according to Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of a data processing agreement).
17. Acquisition of access data and log files
On the basis of our legitimate interests within the terms of Art. 6 para. 1 lit. f. GDPR, we or our hosting provider collect data about every access to the server on which this service is installed (so-called server log files). The access data includes the name of the accessed web site, file, date and time of access, transferred data volume, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g. to uncover acts of abuse or fraud) for a period of no more than 7 days, after which it will be deleted. Data that must be retained for subsequent evidence are exempt from being erased until the final clarification of the respective incident.
18. Provision of contractual services
We process contact data (e.g., names and addresses as well as key contact data of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 para. 1 lit b. GDPR. Entries marked as obligatory in online forms are necessary for the conclusion of the contract.
In the context of the use of our online services, we store the IP address and the time of the respective user activities. This is done on the basis of our legitimate interests, as well as the users’ interests in the protection against misuse and other unauthorised use. In principle, this data is not passed on to third parties unless it is necessary for the pursuit of our rights or if there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.
We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. in order to display product information to users based on the services they have used to date.
The data will be erased after the expiry of statutory warranty and similar obligations, the necessity of retaining the data will be reviewed once every three years; in the case of compulsory archiving, the data will be erased after the expiry of the compulsory archiving period. Any information in the customer account shall remain until it is cancelled.
If a user gets in touch with us (e.g. via contact form, email, telephone or social media), the user’s details are processed for the purpose of responding to the contact request and handling it in accordance with Art. 6 para. 1 lit. b) GDPR. The user’s details may be stored in a system or similar request organisation.
We delete the requests if they are no longer required. In addition, the compulsory archiving obligations apply.
20. Google Analytics
The information generated by the cookie about the use of the online service by the user is usually transmitted to a Google server in the USA and stored there.
Google is certified under the Privacy Shield agreement and therefore guarantees compliance with European data protection law. (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf for the purpose of evaluating the usage of our service by users, compiling reports on the activities within this service and providing us with other services related to the usage of this service and the internet. Pseudonymous usage profiles of users can be created from the processed data.
We only use Google Analytics with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other signatories to the agreement within the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent the collection of data generated by cookies and related to their use of the online service to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can find out more about Google’s use of data, setting and objection options by visiting the Google website at: https://policies.google.com/technologies/partner-sites?hl=de (‘Data use by Google when you use our partners’ websites or apps’), https://policies.google.com/technologies/ads (‘Data use for advertising purposes’), https://adssettings.google.de (‘Manage information Google uses to show you ads’).
21. Integration of third-party services and contents
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online service as defined in Art. 6 (1) lit. f. GDPR), we use content or service offers from third-party providers in our online service in order to integrate their content and services, such as videos or fonts (hereinafter consistently referred to as ‘content’).
This always requires that the third-party providers of these contents are aware of the users’ IP address, as without the IP address they would not be able to send the contents to their browsers. Thus, the IP address is required for presenting this content. We endeavour to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as ‘web beacons’) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offering, as well as being linked to such information from other sources.
22. Online presence in social media
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users who are using them and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions as well as the data processing guidelines of their respective operators are applicable.
Privat policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.
24. Google Maps